Candidates said it better than we could.

Hear from candidates who had the chance to show what they can do — not just what’s on their resume.

Tamika Murray avatar
Tamika Murray
Rated 5 out of 5
Florence Pierite avatar
Florence Pierite
Rated 5 out of 5
I really enjoyed taking the test.
Alexander Arceo avatar
Alexander Arceo
Rated 5 out of 5
It helped me gain a better understanding of what I might encounter at my potential employment
Geniesse Lemus avatar
Geniesse Lemus
Rated 5 out of 5
Felt realistic
Ebonee Jones avatar
Ebonee Jones
Rated 5 out of 5
The assessment allowed me to demonstrate my skills and ability to handle the job/task at hand. It also allowed me to understand the particular role a little more.
luna moore avatar
luna moore
Rated 4 out of 5
It was realistic and engaging which helped me get a feel for real world scenarios I may experience.
Ashley Davis avatar
Ashley Davis
Rated 5 out of 5
The assessment was helpful it kind of gave me an idea of what the job may possibly be like and what kind of calls I will dealing with each day.
Donna " Lynn" Phillips avatar
Donna " Lynn" Phillips
Rated 4 out of 5
Interesting way to interview
jasmie cooper avatar
jasmie cooper
Rated 5 out of 5
Completing the assessment gave me a better understanding of the role and what skills are important for it. It also gave me a chance to show my skills and think about how I would handle different situations. I would definitely tell a friend that the experience is useful because it helps you learn more about the role and gives you a chance to see your strengths.
ranitta avatar
ranitta
Rated 5 out of 5
Trevina Cash avatar
Trevina Cash
Rated 5 out of 5
The assessment helped me understand what the job might actually be like.
Caleeyia Flagg avatar
Caleeyia Flagg
Rated 5 out of 5
It was more realistic
Ryan Land avatar
Ryan Land
Rated 5 out of 5
This helped me get a better idea of what type of calls to expect with this position.
Timira Hinton avatar
Timira Hinton
Rated 5 out of 5
It helped me understand what the job might actually be like.
Kathy avatar
Kathy
Rated 5 out of 5
It better helped me understand the role, and what would mostly be some of the task that I would face when on the Job. It actually made me feel like I was actually on a real call
Alyssa Espinosa avatar
Alyssa Espinosa
Rated 5 out of 5
It felt like real life scenarios
Antonio DeQuarn Pittman avatar
Antonio DeQuarn Pittman
Rated 4 out of 5
It felt more realistic than a normal test.
Elizabeth Arnold avatar
Elizabeth Arnold
Rated 5 out of 5
Way easier to demonstrate my skills as a call center representative
Hertz avatar
Hertz
Rated 5 out of 5
It was fun and not boring like other tests. You’re not just sitting in front of a computer . . . but actually interacting.
Alexandria Davis avatar
Alexandria Davis
Rated 5 out of 5
it felt more realistic than normal test and helped me understand what the job might actually be like. i liked that it gave me an opportunity to demonstrate my customer service and problem solving skills
Marisela Gomez avatar
Marisela Gomez
Rated 5 out of 5
It gave me a broader understanding of what I would be dealing with if I was to be selected for the position
Keshia Crite avatar
Keshia Crite
Rated 5 out of 5
I would tell them that this assessment was very easy to understand and that the audio was clear. What stood out was the realistic scenarios.
Alexandria Adinarain avatar
Alexandria Adinarain
Rated 5 out of 5
It was a good assessment that allows you to respond in the way you would answer by giving you different scenarios of different customer calls, and I really liked that it have options of different response ratings. It was an easy process and it did not take long to do.
Jessica  Jones avatar
Jessica Jones
Rated 5 out of 5
more engagement
Janet Gudino avatar
Janet Gudino
Rated 5 out of 5
I haven't worked in over a year. This reminded me of real life situations and that I can do it.
Kiasia Cochrane avatar
Kiasia Cochrane
Rated 5 out of 5
It felt realistic
kimberly bradley avatar
kimberly bradley
Rated 5 out of 5
The assessment made it feel like I was really working with a customer.
Courtney Rose Uncapher avatar
Courtney Rose Uncapher
Rated 5 out of 5
its helped me how the job will be like
Celia Clayton avatar
Celia Clayton
Rated 5 out of 5
Very Necessary to have these assessments. Thank you.
Kendra Hemphill avatar
Kendra Hemphill
Rated 5 out of 5
It provided a great opportunity to show how I handle different customer situations while maintaining professionalism, empathy, and focus on customer satisfaction.
Linda Marie Blake avatar
Linda Marie Blake
Rated 4 out of 5
I felt "at home" with the assessment because I am used to handling various levels of customer calls.
Gwyn Beshears avatar
Gwyn Beshears
Rated 4 out of 5
I thought the assessment was realistic, the examples actually do occur. It is up to the employee to choose the appropriate words to calm the situation.
Tania avatar
Tania
Rated 5 out of 5
Great assessment!
Lisa Ann Brossette avatar
Lisa Ann Brossette
Rated 5 out of 5
I thoroughly enjoyed my experience at The Tribal call center. Thank you for the opportunity to experience the roles and responsibilities of receiving calls. Along with demonstrating my typing skills, I learned in high school many years ago.
Mackenzie Borek avatar
Mackenzie Borek
Rated 5 out of 5
It gave varied examples of what questions may be asked by customers, in a natural and interesting manner.
Jasmine avatar
Jasmine
Rated 5 out of 5
It helped me understand the job and felt realistic.
Christy Edwards avatar
Christy Edwards
Rated 4 out of 5
It helped me understand my skills.
Natalie Willie avatar
Natalie Willie
Rated 5 out of 5
It helped me to see what the job is like
zaneida mendoza avatar
zaneida mendoza
Rated 5 out of 5
The simulation was very realistic
Yoselin Hernandez avatar
Yoselin Hernandez
Rated 5 out of 5
The assessment felt realistic and helped me understand more about the job.
Alexander Arceo avatar
Alexander Arceo
Rated 5 out of 5
I liked how it gave me a better understanding of what my role would be like and it helps me better prepare
Emerald Partridge avatar
Emerald Partridge
Rated 5 out of 5
it helped me understand the job itself and getting hand on with the stimulator was very helpful. I liked testing hands on and seeing what it would be like on live call.
Rated 5 out of 5
Martina Hayden
Student
Video transcript: I really enjoyed the course and the assessments that we're taking that are helping us with our customer service skills. With me being just military, and I have no other experience other than that, I really appreciate this class because it's teaching me ways to be a better customer service representative. And once completing this class, I really look forward to working in the field, and I am confident that I will be able to, you know, perform for customers to the best of my ability. And without this class, I feel like I wouldn't have the knowledge that I'm gaining now to be the best customer service representative that I could be. Thank you. And I appreciate this class.
Kayla Volious avatar
Kayla Volious
Rated 5 out of 5
Your assessment gave lots of insight on thinking on your toes in many situations.
Ruth avatar
Ruth
Rated 5 out of 5
It felt more realistic than a normal test.
Zachary Townsend avatar
Zachary Townsend
Rated 5 out of 5
The scenarios that I faced were very realistic! I would talk to a friend the most about being open minded with how you are rating the effectiveness of each response.
LaKeisha Oakes avatar
LaKeisha Oakes
Rated 5 out of 5
The assessment provided a real hands on experience of what the role sounds and feels like.
Natalie Morris avatar
Natalie Morris
Rated 4 out of 5
It gave real life scenarios and provided us with all the necessary tools and information to effectively handle each situation.
TeresaOdums avatar
TeresaOdums
Rated 5 out of 5
love the simplicity of the account information all customer information was easy available
Ontario Daniels avatar
Ontario Daniels
Rated 5 out of 5
This assessment helped me understand the type of situations that I would take on.