They said it better than we could.

Hear from hiring teams, across all of our customers. They're solving real challenges, making stronger decisions, and building better outcomes.

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Vivian Andrews avatar
Vivian Andrews
SR HR Consultant at American Electric Power
Rated 5 out of 5
Great company to work with. Daniel is always so helpful.
Cyndi Samples avatar
Cyndi Samples
VP HR at Hughes Federal Credit Union
Rated 5 out of 5
The system is easy to navigate. Provides good feedback for employment purposes.
Stashia Adams avatar
51-200 employees
Stashia Adams
HR Guru at Ovation Healthcare
capterra
Rated 5 out of 5
This product has been an asset for hiring qualified individuals for our company The software is user-friendly and time-efficient.
Melinda Estrada avatar
11-50 employees
Melinda Estrada
Co-Director at New Jersey City University (NJCU).
capterra
Rated 5 out of 5
Excellent customer service, support, and software. Easy to follow. Interactive. Creative Visual Aides. Both products and services are top quality. All services provided are invaluable.
Bridget Goodwin avatar
Bridget Goodwin
DIR HR at Prosperity Bank
Rated 5 out of 5
I’ve used Employment Technologies at my past two employers, and they have consistently been outstanding. Their products are easy to use, very effective, and have helped us make better hiring decisions. The customer service is excellent—responsive, knowledgeable, and always willing to help. They also provide helpful insights and data that really add value. Highly recommend!
Wade Davis avatar
Wade Davis
Co-founder & Site Development at Financial Recovery Services
Rated 5 out of 5
I think the tools have helped us move in a good direction for our FSR's. We are hiring fewer candidates instead of hiring every person who shows up for an interview. Your people are excellent. From the first interaction, Ginger has been very responsive and in touch, making sure all of our questions have been answered. She has done an excellent job.
Jessica Dickson avatar
Kindred Credit Union
Jessica Dickson
HR Specialist at Kindred Credit Union
Rated 4 out of 5
Our credit union has used Employment Technologies for assessments for several years, and the experience has been good. Their customer service is exceptional—responsive, friendly, and truly committed to helping us find the right solutions. Communication is consistently quick and thorough, making the entire process smooth and efficient. Highly recommend Employment Technologies for any organization looking for reliable assessment tools and top-tier support!
Bob Calderhead avatar
Bob Calderhead
Special Project DIR TA & Training at Neighborhood Restaurant Partners, LLC
Rated 5 out of 5
Very satisfied with overall quality, ease of use, features/functionality, and customer support.
Jeff Collier avatar
Jeff Collier
VP of Employee Recruitment and Engagement
Rated 5 out of 5
The team at Employment Technologies consistently go above and beyond to provide top-tier expertise in aligning our business goal targets with the solutions they provide. They don't just have a great product, but its the relationship too that speaks volumes ...it's genuine care and passion that Employment Technologies brings to our team. When we have questions or wish to troubleshoot, they are there and extremely responsive. I can't recommend them enough!
Chris Tyler avatar
Chris Tyler
Chief Experience Officer at Adventure Credit Union
Rated 5 out of 5
Employment Technologies has provided us with valuable tools that have strengthened our hiring process and helped our team make more informed decisions. While we are hoping to do less hiring this year than we did last year, we have continued to see the benefits of the additional hiring tools we have gained through our partnership with Employment Technologies. One of the biggest advantages has been the enhanced reports our hiring managers receive before interviewing candidates. Our Assistant Branch Managers have shared very positive feedback, noting that these reports provide valuable insights and help them better understand candidates before beginning the interview process. These tools have helped our team approach hiring with more information, confidence, and a clearer understanding of each candidate's strengths and capabilities. We appreciate the value Employment Technologies continues to bring to our recruitment efforts.
Melissa Armistead avatar
Melissa Armistead
DIR TA at EverService
Rated 5 out of 5
Employment Technologies has had a tremendous impact on our hiring process. By leveraging their assessments, we increased the number of candidates qualifying for a final interview by 59%, and 94% of those candidates were approved for hire.
Lorrenza Vandiver avatar
Jobs Partnership
Lorrenza Vandiver
Program MGR at Jobs Partnership
Rated 5 out of 5
With Employment Technologies’ Virtual Customer Simulation and EASyView Virtual Interview practice, our LifeWorks participants gain the skills, experience, and confidence they need to succeed in today’s competitive job market. The simulations build essential workplace skills like communication and problem solving while giving participants realistic job expectations and actionable feedback for improvement. Participants are better prepared for interviews, more confident in virtual settings, and that confidence directly translates into stronger job outcomes. More than 10 years into this partnership, these tools continue to equip our participants to expand their career opportunities and successfully transition into new roles.
Paula Goossen avatar
Paula Goossen
SR HR Advisor at Kindred Credit Union
Rated 5 out of 5
Service and support exceeds expectations- they are fantastic at follow-up and genuinely convey how they value our account. We appreciate how their simulations let us hire with confidence and support new hire success in role.
Robyn Grissom avatar
Robyn Grissom
DIR HR BP at Lumeris
I would like to share the experience I had with Employment Technologies, as well as the amazing customer service and "hand-holding" I received from Julia Christine!! As an organization Lumeris decided to utilize Employment Technologies for our pre-hire assessment needs. Throughout the entire process - technology walk-throughs, questions, demos, personal angst, Julia Christine was there to provide all of the support and answers needed to make such a large decision. I appreciate the assistance, timely responses, and kind communication. We could not have received a better experience!! So glad to have chosen Employment Technologies for our pre-hire assessment needs. Thank you Julia Christine! #serviceexcellence
Michelle Plaisance avatar
Michelle Plaisance
SR Operations & Client Service MGR at Elevation Connect
Rated 5 out of 5
Excellent customer service from all your team!
Patrice Thompson avatar
Atlantis
Patrice Thompson
Executive DIR Talent & Sourcing at Atlantis
Rated 5 out of 5
The situations are very realistic and relatable to the candidate's work.
Nancy Jimenez avatar
Remedy Intelligent Staffing
Nancy Jimenez
VP HR at Remedy Intelligent Staffing
Rated 5 out of 5
Wonderful customer service! They were quick to respond to my correspondence regarding testing for potential employees for a client and took the time to meet with me for training. Ginger and Jane were fantastic and made things simple for me. Thank you!
Linda Mandella avatar
IC Federal Credit Union
Linda Mandella
HR Assistant at IC Federal Credit Union
Rated 5 out of 5
The screening tools we were using really didn’t give us any insight into applicants’ skills. As a result, we were hiring applicants who just didn’t have the skills. Most vendors offered personality tests, but nothing that evaluated actual job skills. When I found the EASy Simulation for Tellers, I was excited about how it is administered to the applicant, how quickly we would be able to obtain the results, the types of skills that are measured, the reports, and the ability for applicants to test drive and experience the teller job before accepting employment. I even put incumbent tellers of varying performance levels through the simulation—and I was amazed at how ‘right on’ the results were with the performance of the individuals.
Katy O’Malley (Crighton) avatar
Katy O’Malley (Crighton)
SR DIR HR at Harte-Hanks
Our observations so far are that the computer-based scoring seems accurate, and the platform is pretty easy to use. Participants are saying, “It’s engaging,” “I liked how simple it was to navigate,” and “It was very easy to follow along with.”
Shawn Kaplan avatar
Shawn Kaplan
VP HR at Sleep Outfitters, part of the Mattress Warehouse family of brands
Rated 5 out of 5
They are very responsive to our growth and changing circumstances which reflects more of a relationship than a transaction. They are invested in our success.
Pam Arabian avatar
Pam Arabian
TA Partner at Fortune Brands Innovations
Rated 5 out of 5
Every member of the Employment Technologies team is very responsive and an expert in the area they cover. But even more than great people, their assessment has helped me deliver candidates confidently to hiring managers!
Chastidy Whitaker avatar
Chastidy Whitaker
SR HR MGR, TA and Employee Development at Canon Information Technology Services
Rated 5 out of 5
The team does an excellent job at collaborating to find the right product fit.
Stacey Bricknell avatar
Stacey Bricknell
HR MGR at AmFirst
Rated 5 out of 5
The team at ETC is outstanding!
Michelle Smiley avatar
Michelle Smiley
HR Representative at Community Trust Bank
Rated 5 out of 5
We love the product, and the customer service is always wonderful!
Ranko Fukuda avatar
CareerWork$
Ranko Fukuda
Managing Director at CareerWork$
Rated 5 out of 5
When we became aware of Employment Technologies’ EASy Simulation for Universal Bankers, we realized the students could actually experience a day on the job through realistic customer scenarios, which helped them understand what’s truly involved in customer service. The simulations, along with SkilTrak, strengthened both technical and communication skills, and the performance reports benchmarked against top performers helped make a clear path to success. These tools motivate and focus our students throughout the program and are a valuable part of helping participants determine if they are on the right career path.
Geri Fulghum avatar
Geri Fulghum
Hiring MGR at Deloitte
Rated 5 out of 5
We have a short amount of time to identify, hire, and onboard superstars. We were putting a lot of weight on the interview process, and it started off okay, but later we noticed a performance gap. People we thought were ready to hit the ground running were not always ready, and getting them up to speed takes extra manpower and disrupts the whole operation. We noticed results right away. The applicants who completed the assessment and scored well were more likely to start on day one with the confidence we were looking for. We also noted fewer job-related errors, and we save countless hours by using the data to focus our interviews on high-potential candidates.
Brian Kroboth avatar
Brian Kroboth
DIR TM at Farmers National Bank of Canfield
Rated 5 out of 5
Employment Technologies has been an easy company to work with so far. They have responded quickly to our needs and have been helpful in our process of rolling out our assessment testing.
Sandy Stout avatar
Sandy Stout
HR Specialist at Harps Food Stores
Rated 5 out of 5
Amazing support from client services if even needed.
Rose Tyree avatar
Rose Tyree
DIR Customer Service at Plow & Hearth
Rated 5 out of 5
With the new virtual hiring process, our new hires have more realistic expectations about the work and are much less likely to leave.
Peter Perrone avatar
Peter Perrone
Digital Learning Administrator at SEFCU, now Broadview Federal Credit Union
Rated 5 out of 5
As usual, your service was speedy and helpful! Thank you all!
Rated 5 out of 5
Lauren Bucy
Business Intelligence Administrator at Manatee County Tax Collector
Video transcript: Employment technologies was actually a part of our hiring process before I stepped into my current role, and I was actually hired using employment technologies assessments. But when I took on this role, one of our biggest challenges was turnover, especially for team members who were within their first year of employment. We were investing countless hours hiring and training these new employees only to find out that some of them just could not be successful in the position long term. So. So it felt like we were constantly hiring and starting the training process all over again. We needed to find a better way to identify candidates who were truly prepared for the demands of this job.
Pam Pendarvis avatar
201-500 employees
Pam Pendarvis
TA MGR at MECU Credit Union
capterra
Rated 5 out of 5
My contact is always to quick to respond to me. I like the simulations, it makes it more realistic for the end user (candidate).
Rated 5 out of 5
Employment Technologies is a fantastic company to work with. The staff is very supportive and quick to respond. The surveys themselves are very engaging, and the results have proven to be useful when making hiring decisions.
Leanne Conley avatar
Leanne Conley
Community Trust Bank
Rated 5 out of 5
Very impressed with the product and would highly recommend to anyone.
Tony Conboy avatar
Tony Conboy
DIR Customer Solutions & Associate Development at Manatee County Tax Collector's Office
Rated 5 out of 5
Applicants who appeared to be a great fit sometimes fell short on the practical aspects of the job. Some lacked cash handling experience, others effective writing skills, others basic computer and screen navigation skills. There were no other tools besides a simple 35 wpm typing test, so without a way to benchmark applicants, it proved very difficult to set them apart and make fact-based hiring decisions. We found the simulations were highly job relevant to the positions we were filling, and the pricing was very reasonable. Now we interview only qualified candidates. Just looking back over the last 5 years, this has saved us considerable time and money.
Russell Stubblefield avatar
Russell Stubblefield
EVP DIR HR at Armstrong Bank
Rated 5 out of 5
Very useful tool that we rely on heavily in our sourcing efforts.
Tarri Sorenson avatar
Tarri Sorenson
HR Generalist at Green Tree Servicing, now Ditech Financial
Rated 5 out of 5
I am very satisfied with the service and very likely to recommend to others.
April Eggins avatar
April Eggins
VP TA MGR, Diversity Officer at Trustmark Bank
Rated 5 out of 5
Ginger has been excellent to work with!
Talent Acquisition Leader avatar
Talent Acquisition Leader
C3 (CustomerContactChannels), now EverRise
The Contact Center Simulation does more than predict how someone might perform. It gives candidates a realistic look at what the job is actually like. The scenarios feel authentic, from handling customer disputes and navigating computer systems to multitasking, reading reports, and responding to supervisors. The video interactions and variety of customer situations make the experience feel like a real shift in a contact center. What really stands out is the attention to detail. Candidates have to follow instructions, manage realistic response times, find information, and think critically. It tests the skills that truly matter on the job, not just someone’s ability to answer questions. The result is an engaging, realistic experience that gives candidates a genuine feel for the role while helping employers see how they perform in situations they are likely to encounter on the job.
Mechele Davis avatar
Mechele Davis
MGR TA Consumer, Community, Operations, Customer Care at Pinnacle + Synovus
Rated 5 out of 5
Employment Technologies has been a strategic partner for almost 20 years in enhancing our talent acquisition needs at Synovus. This was delivered through their robust assessment solutions that they offer. Their platform has contributed significantly to improving candidate quality and streamlining our hiring workflow. Key Strengths would be Impact on hiring efficiency, quality of hire and most of all customer support excellence. By far one of the best support teams, I have ever worked with. ETC provides a reliable, scalable solution that aligns with our organizational goals. They are definitely a recommended vendor for efficiency, quality and continued collaboration!
Maria Teresa Vigil
 avatar
Maria Teresa Vigil
CHRO at Guadalupe Credit Union
Rated 5 out of 5
We use the assessments for the majority of our new hires and promotions, as they are trusted and consistent results.
Kathleen Gibbons avatar
Kathleen Gibbons
HR Advisor, TA: Consumer Bank & Enterprise Operations at Pinnacle + Synovus
Rated 5 out of 5
ET has consistently provided the most responsive service from any vendor I have ever worked with -- in any capacity. The care they show for their customers is the gold standard. If I could award them 10 stars, I would. They earn it every day.
Rated 5 out of 5
Since working with Employment Technologies, my revenue increased. They are very professional but yet, warm welcoming, and supportive. Thank you for all you do!!!
Erinn Bryant avatar
Erinn Bryant
HR Assistant & Recruiter at OmniAmerican Bank, now Southside Bank
Rated 5 out of 5
I think that this is a great tool that aids in the selection process of good candidates.
Jill French avatar
Jill French
Employment MGR at Norway Savings Bank
Rated 5 out of 5
I have been very impressed with the service I have received both pre and post sale.
Kaitlyn Hughes avatar
Kaitlyn Hughes
Recruiting & HR Associate Safe Federal
Rated 5 out of 5
Super helpful!
Lee Albright avatar
Lee Albright
SR HR Generalist at DATCU Credit Union
Rated 5 out of 5
This has been a helpful addition to our candidate assessment process.
Hailey Johnson avatar
Hailey Johnson
End User POC at SaskAbilities
Rated 5 out of 5
Your customer support team is amazing and deserves a giant bonus! They were able to walk me through the process and have me gain the confidence to use this with others to improve their employability skills. Thank you!
Angelia Hale avatar
Angelia Hale
SR Project Support Analyst at Southern Company
Rated 5 out of 5
The simulations were perfect for our Customer Service Professionals course. It provided students with hands-on experience to help prepare them for careers in both call centers and customer facing positions.
Jean Sheehan avatar
501-1,000 employees
Jean Sheehan
DIR TA at ConServe
capterra
Rated 5 out of 5
We have been able to reduce turnover as a result of utilizing this software. We are very satisfied with the product and service. I recommend Employment Technologies! Excellent Software! The software allows us to accurately assess our applicants for the skills required to perform the position successfully and at a reasonable cost. The software and process is user friendly and provides us with immediate feedback. The support staff/Customer Service is professional and excellent – I cannot say enough about this!
Kim Swann avatar
Kim Swann
VP HR at COACH, now Tapestry
Rated 5 out of 5
Simultask is the best multi-taking product we've found in the market and helps us better determine the skills of candidates with regard to dealing with multiple tasks at once all while being on a call with a customer.
Brian Carroll avatar
Brian Carroll
Talent Acquisition Officer at F&M Trust
Rated 5 out of 5
Employment Technologies’ simulations have been an excellent addition to our hiring process at F&M Trust. They give candidates a realistic job preview and provide us with a reliable checkpoint.
Frank McNenney  avatar
Frank McNenney
Recruiting & Training MGR at Applebee's Neighborhood Grill + Bar
Rated 5 out of 5
We have been using Employment Technologies for a little over a year at NRP Applebee’s. The system is very easy to use and provides extremely useful information aiding us in hiring the ideal candidates. The team at Employment Technologies is amazing to work with and answer all questions quickly and seem to have a true passion for their clients.
Carin Paupore avatar
Carin Paupore
Lead Trainer at Mi Casa Resource Center
Rated 5 out of 5
I love how much our participants enjoy using the simulations. Every group says they are really fun, and we've used them with people from ages 18 to 56. The format is less text-based, so it's also ideal for candidates for whom English is a second language. The simulations have helped direct and refine our curriculum. For example, the Virtual Customer rates people on Friendliness, Conscientiousness, and Problem-Solving, so I make sure those ideas are conveyed and practiced during the training. EASy Simulations offer a friendly and engaging way for participants to improve their skills, regardless of age or level of experience. I cannot think of a more objective or professional way to assess candidate skills and training results.
Nicole Meier avatar
Nicole Meier
AVP TA Specialist at WoodForest National Bank
Rated 5 out of 5
Everyone at this company that we have had the pleasure to work with so far has been amazing. Jane, Dan and Steve in particular have been very prompt with any questions, concerns or needs at any given time. Excellent customer service and teamwork. They are a true partner in helping us to be successful!
Amanda McKenzie avatar
201-500 employees
Amanda McKenzie
VP, DIR HR at First United Bank & Trust
capterra
Rated 5 out of 5
Employment Technologies has been great to work with over the years. They are very responsive to questions and provide a quick turnaround for service! Fantastic Software! This software can be branded to your company using real life video and photos! Our company just completed this project in the spring of 2019. It is a great way for the applicant to preview the job they are applying for while taking the simulation. We love the fact that our applicants have access to complete the simulation on any electronic device, including their phone. The results of the simulation are emailed to administrators of the program as soon as the applicant completes it - no more logging into the system to see the status of the simulations!
Michael Rivard avatar
Androscoggin Bank
Michael Rivard
AVP Retail Sales & Support at Androscoggin Bank
Rated 5 out of 5
Many times you don't know if candidates can do the job until after they start; this program allows us to view their capabilities and make sure we are hiring people who will be successful and can handle the work requirements.
Sara Clark avatar
Sara Clark
Technology & Implementation MGR at RemX (Employbridge)
Rated 5 out of 5
Both Steve and Jane have been a pleasure. They are incredibly responsive and thorough in their communications and always strive to find the best solution to our needs.
Greg avatar
Greg
VP Sales at Double Tree by Hilton Hotel
I really enjoyed doing this simulation more than any of the other personality driven tests I’ve been given for employment before. I thought that it was well crafted and at no time was I bored- in fact I was having fun “closing business”. My results are good and what I would expect.  I believe that this information not only can help in choosing a candidate, it could help me put together a training regimen that might help the candidate improve some sales skills “out of the gate”.   
Cindy Diaz avatar
Cindy Diaz
Credit Union TA Champion
Rated 5 out of 5
Employment Technologies has been a wonderful partner for our credit union. Their assessments make it easy for us to understand whether candidates are the right fit, and that has been a huge help in our hiring process. What really stands out, is their team, they’re always quick to respond, kind, and genuinely a pleasure to work with.
Karin Deane avatar
501-1,000 employees
Karin Deane
SR MGR Workforce Development at WoodGreen Community Services
capterra
Rated 5 out of 5
Employment Technologies offered us flexibility so that we could use this product in our training program. It has provided program participants with a realistic preview of what it is like to be a contact centre agent while giving them an opportunity to develop skills targeted for development by the assessments. Employment Technologies' fast and friendly responsiveness to questions and concerns has been appreciated.
Tanya McLeod avatar
Tanya McLeod
President at Sinneave Family Foundation
Rated 5 out of 5
EASy Simulations have been supportive in breaking down barriers for autistic participants, including location access, anxiety, sensory sensitivities, and transportation challenges, while providing new skill development opportunities in a comfortable, accessible, and encouraging learning environment. These highly interactive and immersive simulations allow participants to sample a variety of jobs, develop employment skills, and gain career exploration experiences they might not otherwise have. The simulations also provide a safe environment to practice, build confidence, and better understand workplace expectations, while the custom reports help participants assess their strengths, identify development opportunities, and plan meaningful next steps toward long-term career success.
Wendy Froelke avatar
Wendy Froelke
DIR HR at Midwest Sign & Screen Printing Supply Co.
Rated 5 out of 5
I always enjoyed working with this bright, positive, knowledgeable, and helpful team. Thank you!
Kamil Faizi avatar
Kamil Faizi
HR Expert
Rated 5 out of 5
I give you 5 stars!
Jen Yamane avatar
Jen Yamane
SR TA Partner at HawaiiUSA Federal Credit Union
Rated 5 out of 5
I have already recommended ET to people at least a couple of financial institutions.
Maria Valandra avatar
51-200 employees
Maria Valandra
SVP Chief Synergy Officer at First Interstate Bank
capterra
Rated 5 out of 5
It has been a tremendous help for us to determine applicant skills as it relates to our job. Not a generic assessment, which may not always directly correlate to a job. Employment Technologies is a great selection tool! It's industry-specific, so it relates directly to what an employee would be doing on the job. It's reliable, and easy to administer. Applicants can complete the simulation on a mobile device. We receive immediate results via mail notification, which I can forward to the hiring manager (manager doesn't need a sign-on).
Jerome Bautista avatar
Jerome Bautista
Curriculum Manager at HawaiiUSA Credit Union
Rated 5 out of 5
Before working with Employment Technologies, we didn’t have an established system to help potential leaders develop into the type of leader HawaiiUSA seeks to promote. When we had a person with potential, we’d just send them to training and hope for the best. EASy Simulations have been a tremendous help in creating a consistent process for developing future leaders, giving participants realistic leadership challenges, clear feedback, and personalized development plans that align with our leadership competencies and support ongoing coaching and growth.
Mandy Sijbrandij  avatar
Mandy Sijbrandij
VP at Koch Development & SkyWheel
Rated 5 out of 5
After speaking with Ginger, we revamped our recruiting process to send our candidate's a link to self-register and take the applicable assessment. The tools have streamlined our process and allowed us better use of our time and our candidate's time.
Liz Vaden avatar
Liz Vaden
Principal, Org Effectiveness at Availity
Rated 5 out of 5
The customer service is your greatest strength and differentiator—and the expertise you provide around assessments and how to properly implement them in our organization is invaluable.
Phyllis Phillips avatar
Phyllis Phillips
HR Lead at Army Aviation, now All In Credit Union
Rated 5 out of 5
We are excited about the simulations. We are able to hire the right workers for the positions.
Tracy Herren avatar
Tracy Herren
Call Center MGR at Barksdale FCU
Rated 5 out of 5
I feel the simulation was fairly easy, instructions were spot on. I liked how engaging it is.
Rated 5 out of 5
Jane Stein is always so good about getting back to me in a very timely manner when I have questions!
Cindy Ellison avatar
Cindy Ellison
Recruiting Specialist at Monroe Bank & Trust, now First Merchants Corporation
Rated 5 out of 5
The teller job is the hardest entry level position I have ever recruited for, because there is a vast difference between what applicants think the job is and what it really is. EASy Simulation for Tellers changed that for us. It lets applicants test drive the real job before we hire, so the right people lean in and the wrong fit steps aside on their own. By pinpointing each applicant's strengths and weaknesses, it makes our hiring decisions easier and far more accurate. The results speak for themselves. Our overall teller turnover dropped from 47% to 29%, we saved $430,000 in the first year, and we cut training time from three weeks to two. We are not guessing anymore. We are hiring with confidence.
Heather Dixon avatar
All In Credit Union
Rated 5 out of 5
Employment Technologies has helped our company find the best of the best for employees. We have a large volume of candidates and sometimes we need help figuring out who is best fit and these assessments do just that!
Rated 5 out of 5
I have been working with Employment Technologies for over three years and what an impact they have had on our hiring. We have great resources through them and they also offer suggestions on how to enhance our testing. I highly recommend them as a vendor if your looking to assess top talent in the market.
Amy Mitchem avatar
Amy Mitchem
AVP HR Officer, Compensation & Compliance at Chesapeake Bank
Rated 5 out of 5
Thank you for your product and support.
Laura Jo Engle avatar
Laura Jo Engle
HR and Learning Manager at Piedmont Advantage Credit Union
Rated 5 out of 5
ET has been great to work with. We sought them out after a colleague referred us to them for Sales assessments. They had very friendly and helpful sales staff who directed us to a very self-explanatory product demonstration. We were able to make a decision quickly based on their reasonable pricing structure and implement in the same week. We have not have any problems or even concerns with the ET product or their service. We couldn't be happier with our choice to use ET for our assessments!
Angie Smith avatar
FIX,com
Angie Smith
HR Coordinator at Fix.com
Rated 5 out of 5
SimulTask does not lie. It is as accurate as can be. The simulation has been a significant improvement over our previous screening tool because it aligns candidates’ abilities with the critical requirements of the job, helping us identify people with the right combination of customer service, multitasking, and system navigation skills. It has enhanced our hiring process with an efficient and engaging candidate experience while supporting our goals of improving employee performance, engagement, and retention. The implementation was seamless, and Employment Technologies’ responsive support has been exceptional.
Nancy Harmon avatar
201-500 employees
Nancy Harmon
HR MGR at Credit Union One
capterra
Rated 5 out of 5
Other than the product itself, I like working with Employment Technologies because of the customer service. When you call, you get immediate attention and they know their customer, I'm not just an account. The few times there are issues with the assessment, tech support resolves it right away and will even talk to your candidate to walk them through the settings. It's relevant and easy to use. I also like the variety of assessments available.
Shanelle Abreu avatar
Shanelle Abreu
HR MGR at Guardians Credit Union
Rated 5 out of 5
Employment Technologies is professional, responsive to our questions, and most importantly, very effective! I would highly recommend for your recruiting needs.
Rated 5 out of 5
RRCU
Angel Cloran
HR Generalist at RRCU
Video transcript: Prior to employment technologies, we actually did not have a platform in place for our candidates in the pre screening process. And we were seeing a lot of turnover rates within our teller line. Those are our frontline workers and that is where we see the highest turnover rate. We were looking for a way to minimize that. And so with the assessments, we were looking for a way to find the best qualified candidate for that position.
John Curry avatar
John Curry
EVP at BPO American, Virtual Receptionist Services
Rated 5 out of 5
The online assessment experience gives us confidence in our decision making. The simulations also give applicants hands-on experience, which offers clarity about the scope of work and expectations. This is a win-win for everyone.
Claire Taggart avatar
Jeff Bank
Claire Taggart
DIR HR at Jeff Bank
Rated 5 out of 5
We find that the assessments provide a real insight into the strengths and development opportunities of the candidates, giving us a better result with hiring decisions.
Great Wolf Lodge avatar
Great Wolf Lodge
Talent & OD Lead
Grapevine Location: The assessment was easy to use, with a simple interface and questions that were relevant to our business. It only took me about 15 minutes to complete, even though 30 minutes was allotted. Williamsburg Location: I love it! It is so much better than the first one I tried. I think people will understand it. It is much more user friendly, and even if they are not super comfortable with computers, they will still be able to navigate the program with ease.
Shawn Welch   avatar
Shawn Welch
Director Typhoon Texas Waterpark
Rated 5 out of 5
As a brand new organization, we had thousands of applicants to evaluate in a short amount of time and no screening tool in place. We knew we'd experience a lot of pain and frustration without a quality assessment. So we had our current employees take the simulation first, and we were amazed with how accurate it is. We also liked the animated gaming format, because many of our applicants are also our patrons, and we wanted a process that reflected our culture in a fun and entertaining way. Over 80% of the applicants we interview after the screening process are hirable, a huge increase from previous metrics I have used. With the EASy Simulation Virtual Customer, we process thousands of applicants in less time and find higher quality team members.
Cassidy Rutledge avatar
Cassidy Rutledge
TA MGR at Mortenson Dental Partners
Rated 5 out of 5
We highly recommend Employment Technologies to any organization looking for innovative, tailored assessment solutions backed by exceptional customer support.
Kim Horak avatar
51-200 employees
Kim Horak
HR Administrator at SkyWheel
capterra
Rated 5 out of 5
We have been using Employment Technologies with both our locations in Myrtle Beach and Panama City Beach as a tool to hire the right people for our positions. This software has helped us not only hire the right people but has helped us to mentor those that needed to work on certain things to better themselves as a person, employee and to our customers. The simulations have been called "fun" by many of our employees as they have completed them. The simulations are engaging and entertaining all at the same time and move you through with ease to help you understand. We really get the "right fit"! The ease of sending the link to people and their ease of getting into the software. If there have ever been any issues, the support staff has been able to resolve it or guide me very quickly.
Lisa Purdue avatar
Lisa Purdue
DIR HR at Prospera Hospitality
Rated 5 out of 5
Employment Technologies' Virtual Customer Simulation is different from other assessment tools I have reviewed or taken myself. I love that it is based on how someone will actually interact with customers and handle common customer service issues. So many assessments are personality based, and I truly feel candidates can game those types based on the position they are applying for. With the Virtual Customer, candidates experience the job first hand. The customer situations are very realistic and really relate to us in the hospitality industry. We can see how a candidate will react to customer issues and how they will treat our guests, and they can decide if this is the right industry for them. What we like best is that it accurately determines how the candidate will perform on the job when a conflict or issue arises, and it decreases the time we spend pre-screening and interviewing. We think the Virtual Customer Simulation is fantastic.
Kathy Stoeberl avatar
Chicago LightHouse
Kathy Stoeberl
Chief Business Strategy Officer at The Chicago Lighthouse
Rated 5 out of 5
There was a good amount of time given for the candidate to take the assessment.
Eric Seltzer avatar
Eric Seltzer
TA Leader at Patelco Credit Union
This is super helpful and gives us great insight into our candidates' impressions of the simulation. Here’s what our candidates had to say:   “I really enjoyed the simulation because it gave me a heads up about the job, I enjoyed working with the clients in the simulation. It looked really realistic.” “Overall, I thought it was a great simulation! Where were you when I was training at the WFB mint?! LOL Bravo!!” “I liked that it was easy to get all the information I needed, and it seemed to provide a presumably realistic experience of life as a teller.” “It really got me absorbed, and I felt as if I am a real Teller. Loved it.”
Lisa Oliver avatar
Guardians Credit Union
Lisa Oliver
SR VP Administration at Guardians Credit Union
Rated 5 out of 5
We have been working with Employment Technologies for 5 plus years. Their assessment tools have really helped us select the right talent for our positions not only as a job fit but as a culture fit!
Rated 5 out of 5
Employment Technologies has become an important part of our hiring process, helping us identify the strongest candidates and make more informed decisions. We use the assessments to pinpoint the best applicants for our open positions. We have found that candidates who successfully complete the Email Composition assessment demonstrate the well-rounded capabilities needed to be successful in our office. The assessment measures critical skills such as research, critical thinking, problem solving, writing, and communication, which are all essential qualities we look for in a successful team member. In 2024, the assessments played a key role in helping us efficiently narrow our applicant pool. We started with 141 applications, 49 applicants completed the testing, and 23 candidates met our established benchmark. The assessment process helped us quickly identify those who were serious about the opportunity and had the skills needed to move forward in the hiring process. One of the greatest benefits is that the assessments provide insight beyond what we can see from a resume alone. They help us better understand a candidate's capabilities and determine who has the skills and potential to succeed in our organization. The platform has also been very easy for both our team and applicants to use. We are able to send testing links with no additional instructions, and candidates can complete the assessments independently without needing assistance. The support we have received from the Employment Technologies team has always been excellent. Overall, our experience with Employment Technologies has been outstanding. The assessments have helped us create a more effective hiring process, improve the quality of our candidate pool, and confidently identify individuals who are the right fit for our organization. We are happy to serve as a reference and share our positive experience with others.
Kathleen Rueth Ward avatar
Kathleen Rueth Ward
Recruiter at HCA Healthcare
The level of service provided by Julia and Employment Technologies, is unparalleled. Julia is super-responsive, she listens intently to our needs and always seems to have multiple possible opportunities for us to choose from, to help us improve our service; add time to the Recruiter's plate; as well as value to the Hiring Manager's experience. Julia has been a joy to work with and we have implemented some ground-breaking new initiatives in my organization, which got attention from my Corporate office and were subsequently implemented in our sister-facilities across the country.
Allison DeYoung avatar
Allison DeYoung
VP HR, Training at Rave Financial
Rated 5 out of 5
Very satisfied with the overall quality, ease of use, customer support and value.
David Polen avatar
David Polen
DIR of HR at Avis Budget Group
Rated 5 out of 5
The team at Employment Technologies have always been an important business partner for us. Their products and solutions have enhance our talent acquisition results.
Jennifer Dion Stearn avatar
Jennifer Dion Stearn
HR BP at New England FCU, now EastRise Credit Union
Rated 5 out of 5
Thank you for all your help and service!
Dan Salem avatar
Dan Salem
COO at Blue Plate Restaurant Company
Rated 5 out of 5
One of our biggest challenges was predicting which candidates would be strong leaders. Particularly when evaluating young talent without extended life experiences, it's very difficult to determine their potential. When we first tried EASy Simulation for Leadership, it validated the leadership quality of our current team and confirmed that several candidates we were considering would be a hiring risk. It's already a proven tool that's iron-clad, with credibility and reliability from both a human resources and compliance standpoint. It also provides quick and easy turnaround time. When we have a good candidate who meets our requirements, we now have the agility to make an offer the next day, or even that same day.
Russell Lookadoo avatar
Russell Lookadoo
President & Chief Strategist at HRchitecture
Rated 5 out of 5
I am The HR Guy for small businesses and work with clients as an outsourced CHRO. My client had an unusual hiring need. I found Employment Technologies and reached out to Angie DeAngelis who was highly responsive and provided a perfect solution for candidate assessment. My client was able to select a highly qualified candidate who was able validate the assessment results. Employment Technologies offered a right sized solution that was very straightforward to use.
Sandy Milton avatar
51-200 employees
Sandy Milton
COO at Piedmont Advantage Credit Union
capterra
Rated 5 out of 5
We have realized over time that using simulations from Employment Technologies has lifted our recruitment process to the next level in terms of assessing candidates. It is a great predictor of success at a reasonable rate! Cost effective, clear measures and a great predictor of success. Before we rolled out our simulations, I liked how our subject matter experts within our credit union rated how important key competencies were. This set-up process ends up tailoring the measurements within the simulation to our specific requirements and behavioral expectations and that is why it's been such a great predictor.
Frank Ray avatar
Frank Ray
VP HR Harps Food Stores
Rated 5 out of 5
We’ve seen a real improvement in retention since using Employment Technologies tools. The assessments help us identify candidates who are a great fit for our team from the start. Easy to use, reliable, and great customer support—highly recommend!
Lisa Arbacauskas avatar
Lisa Arbacauskas
TA MGR at REI
Rated 5 out of 5
Your customer service and responsiveness through both the sales process and now are OUTSTANDING. Thank you!
Chris Bell avatar
Plumas Bank
Chris Bell
VP HR Manager at Plumas Bank
Rated 5 out of 5
The teller position is an entry-level role that we want to get right, so we use EASy Simulation early in the hiring process to help us focus on candidates with the greatest potential. By immersing candidates in actual job tasks and realistic customer interactions, the simulation gives our managers a proven way to quickly narrow the applicant pool and identify top performers who can support our high service standards. It also helps candidates understand the job and performance expectations before they are hired. We’ve been using EASy Simulations for many years because of the results and responsive service, and we are pleased with the role they play in helping us hire the right people with confidence.
Jon Dawkins avatar
Jon Dawkins
Operator/Owner at Chick-fil-A
capterra
Rated 5 out of 5
We are able to select better candidates by using the simulation which greatly reduces both recruiting and training time. I save time and resources! Ease of use is very important to me. With so many different applications, it's nice to have one that just works. Implementation, use, and support when needed have been...easy.
Edwin Mark Zephirin avatar
Edwin Mark Zephirin
VP HR at Atlantis Bahamas
Rated 5 out of 5
We need a tool that impresses upon all of our employees, both front and back of house, how important it is to match and exceed the level of customer service our guests expect. Every customer interaction matters. The EASy Simulation® Virtual Customer made that real for our team—the interactions with virtual customers were very realistic and relatable, and it gave employees a clear vision of the initiative and service standards we expect. The feedback has been very positive, the system was easy to use, and the reporting is extremely helpful for identifying individuals with the skills and customer service mindset needed to deliver the Atlantis experience.
Cheryl Ellis avatar
10,001+ employees
Cheryl Ellis
HR BP at General Dynamics Information Technology
capterra
Rated 5 out of 5
Overall experience has been very good...the implementation, ease of use, effectiveness and continued technology support.
Rated 5 out of 5
I have worked with this vendor for almost 15 years. The products offered are unique and important to the success of our hiring efforts. The pricing and service are top notch!
Katie Barnard avatar
Katie Barnard
Branch Manager at First National Bank of Ardmore
Rated 5 out of 5
I would be very likely to recommend.
SR VP and GM avatar
SR VP and GM
APAC Customer Services, purchased by EGS now Alorica
Rated 5 out of 5
We have more than 13,000 associates worldwide, and our screening process was long and labor intensive, so we could not keep up with our hiring needs. We made 3 simple changes. We added a job preview, switched to a virtual interview our applicants could finish anytime and anywhere, and moved to one of Employment Technologies' customer service simulations. The results were immediate. We've cut the time needed to process applicants by 50%, we're hiring twice as many top-performing agents, and we're selecting better candidates.
Velocity Credit Union avatar
Velocity Credit Union
Rated 5 out of 5
Employment Technologies has made it easy for us to screen qualified candidates using real, on-the-job simulations for specific job openings. It has been a wonderful experience for us; we're thankful to have this unique measuring tool to ensure our candidates are the right fit for our team.
Rated 5 out of 5
The assessments have provided candidates who may be new to the collections industry or call center position an insight into some of the types of customers and calls we receive.
Rita Jacobs avatar
5,001-10,000 employees
Rita Jacobs
HR MGR: Testing Center Career Coach and Leadership Development at SEPTA
capterra
Rated 5 out of 5
I have been Employment Technologies for approximately 5 years. The software is user-friendly. It allows people that are unfamiliar with a computer program to learn how to maneuver without hesitation.
Nancy Harmon avatar
Nancy Harmon
HR Manager at Credit Union ONE
Rated 5 out of 5
We've been with ETC for over 10 years and have had a great experience. What stands out to me is the customer service -- it is Awesome! A person answers the phone and resolves the issue the first time, no ticket creations and follow-up later, first call resolution. Ginger and the staff are easy to work with. They keep you up to date on new products and ways to use them. The assessments are very relative to our business and produce great results. I highly recommend them.
Jack Ewell avatar
Jack Ewell
MGRHR & OD at New England Federal Credit Union
Rated 5 out of 5
Love that it’s so easy and user friendly.
Bryttani Graddick avatar
Bryttani Graddick
Chief Administrative Officer at MidSouth Community Federal Credit Union
Rated 5 out of 5
With so many candidates using standard resume templates, it's often difficult to determine which ones will actually excel on the job. Using the new system has truly afforded us a more streamlined and thorough recruiting process. By spending the time upfront to make sure candidates are the right fit, we have definitely seen an increase in more highly-qualified tellers. Basic math and cash handling skills are critical, and with EASy Simulation for Tellers and Virtual Cash Drawer, we know how many errors candidates make, the types of errors they make, and whether they can maintain a balanced cash drawer. The new system gives us an accurate picture of each candidate, and as a result we're able to pick the cream of the crop. It's easy to use and gives us confidence that we're hiring the right people.
Carrie Mixon avatar
Carrie Mixon
DIR TA at Qurate Retail Group, QVC Group
Rated 5 out of 5
Our new hires were twice as likely to expedite customer requests and to avoid extended wait times. Employees selected with the assessment were able to provide accurate information to customers upon first contact, and accurately perform two or more tasks simultaneously while maintaining focus on the customer.
Patti Brosseau avatar
Patti Brosseau
Project/Change MGR at EastRise Credit Union
Rated 5 out of 5
Love that it's so easy and user friendly.
Shirley Putman avatar
Shirley Putman
Recruiter at Experian
Rated 5 out of 5
Great Customer Service! Everything is made easy to access or to find answers quickly.
Mandy Kennedy avatar
Arsenal Credit Union
Mandy Kennedy
HR Coordinator at Arsenal Credit Union
Rated 5 out of 5
Employment Technologies has helped us streamline our recruiting process with links to the appropriate assessments. This has changed our recruiting process and allowed us to see which candidates are truly interested.
Kathy Linn avatar
Kathy Linn
MGR for Enterprise Services Center at the NASA Shared Services Center, General Dynamics
Rated 5 out of 5
The support we have received is OUSTANDING! Love the tool as we have found it to be very helpful in finding and retaining the right people for our staff.