They said it better than we could.

Larry Sell

VP HR at Peak Support

Video transcript: If we get our candidates wrong coming in, that impacts the entire company that we're supporting. Last year I was able to increase headcount by 25%, which is a huge undertaking for any company. And we were so efficient that the operations team said, hey, we're ahead of schedule, you can stop hiring. My name is Larry Sell, I'm the vice president of hr. For Peak Support, we had the obligation or we had the requirement to hire about 400 frontline employees over a very short period of time. And I knew that if our max capacity was 40 per week, I wouldn't be able to hit that ramp within four to six weeks. We went from 40ish hours of each candidate step. So it took about 40 hours to go from interview to hire and we were able to drop that down to about four hours with the candidate doing a lot of that work with some self driving workflow. And that was the number one drive. How do I get the team to be more efficient and deliver a better result? So when I had sent in the email to your team, I had been looking for 60 to 90 days at multiple different providers. From what I could identify based on the product they provided, I couldn't find a better product than employment technologies in regards to scope of products or assessments provided and the cost of the assessments that were provided. What was driving the urgency in moving to employment technologies is so that I could scale the recruiting team to this much larger capacity that I knew that they were capable of. It was about seeing the potential of the team and being able to achieve that. I couldn't do that without employment technologies. We went all in and we were able to make that change almost overnight without sacrificing quality.

David Polen

DIR of HR at Avis Budget Group

The team at Employment Technologies have always been an important business partner for us. Their products and solutions have enhance our talent acquisition results.

Video transcript:

Employment technologies was actually a part of our hiring process before I stepped into my current role, and I was actually hired using employment technologies assessments. But when I took on this role, one of our biggest challenges was turnover, especially for team members who were within their first year of employment. We were investing countless hours hiring and training these new employees only to find out that some of them just could not be successful in the position long term. So. So it felt like we were constantly hiring and starting the training process all over again. We needed to find a better way to identify candidates who were truly prepared for the demands of this job.

As a public office serving an elected official. One of our biggest concerns was ensuring that any pre employment assessments we used were valid, fair, and provided an equal opportunity for all of our applicants. So Employment Technologies was great about addressing these concerns and providing the information that we needed to feel confident in the assessments. Our other question was simply how much of a difference is this really going to make? And that's something that we couldn't answer until we experienced it for ourselves. We needed to see firsthand whether the assessment results translated into better hiring decisions and more successful team members.

We've seen some really exciting improvements. For the first time in seven years, we've filled nearly every position in our department. We've also reduced the average time new hires spend in training from five and a half months down to just three and a half months. And one thing we've learned along the way is how valuable the assessment results can be. We noticed that our most successful employees consistently scored above a 75 on the email composition assessment. So last year we raised our minimum passing score from 70 to 75. While that did narrow our applicant pool, it helped us focus our time and resources on candidates who demonstrated the skills that we were looking for. Employment technologies has become a valuable part of helping us make more informed hiring decisions.

Every year, we get together with our colleagues from across the state. And one of the challenges I consistently hear about is finding and keeping good employees. I know what that struggle looks like. Without employment technologies, I think we'd still be in a constant cycle of hiring and training, bringing in new groups of employees every couple of months. We invest nearly 250 hours into training each new hire, and that's a tremendous investment of time and resources, especially when someone ultimately isn't successful. So having assessments that help us identify candidates with the skills needed to succeed allows us to be much more intentional about who we are bringing onto our team.

Employment Technologies helps us take the guesswork out of hiring by giving us a better understanding of an applicant's skills before we invest the time and resources into training them.

Video transcript:

Hi, my name is Terence Cheatham Chief Human Resource officer here with Sequium Asset Solutions and years ago we were experiencing a problem with high turnover and searching for solutions. That search put us in a position to have conversations with employment technologies and we found the right company. Their product and their group of assessments really has helped us to determine the likelihood of a candidate staying in our role no matter what their previous background was and throughout the years our turnover has decreased year over year over year. As a data driven technologically advanced company we are very happy to bump into an organization like etc to partner with because they thought the same way that we thought and we're very pleased to say that the products that they've offered us have tremendously helped us to decrease turnover. They've helped us to save time and above all of that I really love the way they treat their customers. Customer satisfaction is very important to employment technologies and has helped us to build on our relationship.

As a company, we began this process hesitant about integration, implementation and price, but I'm happy to say that ETC satisfied all of our needs. The pricing is in line with what our budget could handle, the product was easy to integrate into our current ats, and when it came to the simulations, though we did not fully understand them in the beginning, we were educated very well, shown lots of products, and were eased into our decision.

Since beginning this relationship with ET, our turnover rate has decreased approximately 20 to 23%, and the decision to utilize data as opposed to humans when it comes to deciding or predicting if a new hire is going to stay in this role has helped. Data allows us to be able to look at the results of the assessment and make a decision compared to hearing an emotional decision from one of our line managers. In addition to that, the cost of getting this improvement impacted our bottom line in a positive way. Yes, it was an expense, but on the other end, as most financial individuals will know, it increased the revenue by keeping our employees longer.

If we had not started our relationship with employment technologies, I think our turnover rate would have remained in the high position it was if not increased more over the last few years. In addition to that, if we allowed or continued to allow our managers to make emotional predictions about the likelihood of a new hire staying with us, we would not be in a good position. Utilizing the data and technology that ET has put into their product has saved us a lot when it comes to time, has helped us to decrease our turnover, and as I stated before, has impacted our bottom line in a positive way.

If I was asked to provide one sentence that describes etc very well, I would say that they are a data driven, top tier predictor of success.

Tracy Herren

Call Center MGR at Barksdale FCU

I feel the simulation was fairly easy, instructions were spot on. I liked how engaging it is.

Video transcript:

Hi, I'm Jennifer Ragan, Director of Talent Acquisition at Apple Federal Credit Union. Before we were using Employment Talent Technologies. I'm going to be honest with you, I really don't know what happened at Apple as I've been here four and a half years and we've always had it. I would believe, if I had to, that we were uncertain of what our candidates could do prior to the pre screening session for our branches. In our call center, which we use the assessment for, we we were probably a little unable to fully assess them and see if they're even worth the screen. So Employment Technology stepped in and provided us with the tools in order to assess people prior to doing a screen and interview with them and then use those tools to evaluate them against others.

I honestly have not had many doubts about the process or the employment technology platform. It's been very good to us for the four and a half years I've been here. I will say I think the price is very fair, so no concern there. We use it on a regular basis for our assessments of call center and branch positions at Apple, and I feel that we get a good product from it and good results each and every time.

Apple changed a few things or I changed a few things when I first came to the company four and a half years ago. Originally we were doing video assessments of our applicants and sharing those videos with the managers before they actually met them. We discontinued that process quickly after I got here because I believed it showed a bias or could show a bias in candidates prior to even meeting them or getting them in for an interview. We we changed that process and quickly started just doing the assessment part about accounting change, how to deal with customers, multitasking and prioritizing, which are key things for us in the organization. That worked very well for us. We are still able to evaluate people on a regular basis properly, and have been doing that since we got here. I got here.

I think if we are, if we did not work with employment technology, we wouldn't get a good assessment of people and how their skills are in regards to the assessments that we do and the things that we're looking for. We wouldn't be able to properly evaluate them to see if they're a fit for the organization's role and then bring them in for an interview to see if they're a fit for the culture and the environment as well. So we've been very satisfied with the product we have and working with employment technologies, they are always very responsive. Ginger Jane, Everyone is very good at getting in touch with us if we need them and changing up assessments as needed based on our different positions that we may want to test for.

Let's see. One sentence to sum up the product. I would say that it's very reliable and accurate.

Video transcript:

Prior to employment technologies, we actually did not have a platform in place for our candidates in the pre screening process. And we were seeing a lot of turnover rates within our teller line. Those are our frontline workers and that is where we see the highest turnover rate. We were looking for a way to minimize that. And so with the assessments, we were looking for a way to find the best qualified candidate for that position.

So with the platform, my biggest concern was how someone that had never been a teller before would do on the assessment, simply because some of the lingo that is used in the assessment for the tellers, for an example, a dated check, someone that is totally green to the teller world, to financial institutions, may not know what that means. So I was a little worried how they would do. However, once we got into the assessment, and we've been using employment technologies for a few years now, and so what we see is we're actually seeing a lot of people that have never been tellers before do quite well on the assessment. And then you do have some that have teller experience that don't do so well. So that kind of caught me off guard.

So since utilizing employment technologies, we have been able to assess candidates before they go into a role. And that gives us an idea of how they measure as far as, like, their skills for the certain position. And that has helped us tremendously make decisions on what candidate would be good for what specific role. In the credit union, we do have different positions that we have available for candidates, and so if, if we think that they might not be good for one position, we may shift them in the direction of another position that meets more of their assessment results.

So since using employment technologies, I would say that it has been an asset to our pre screening process. In addition to the questions that we ask during in person interviews, we're also able to get an insight on their skills for the position that we are hiring for. And so that has helped us tremendously in our hiring process.

So with employment technologies, the teller simulations are very alike. How the teller line is ran on a daily basis. So I do like that aspect. It's very real life. And so that's a good opportunity to kind of see where the candidate scores in those certain areas. In addition to that, I would say employment technology offers great customer service. There is a couple ladies that we have worked with throughout the years that are phenomenal. If you have an issue, technical issue, question, there is no, no wait time. They are very quick to respond. We've never had to wait more than a day or so for help if we needed it, or had a general question. And I think the personable side of that and the customer service is awesome.

Katie Naylor

TA Consultant at Michigan Schools & Government Credit Union

Keith Clark

SR MGR TA at CCS Companies

The assessments have provided candidates who may be new to the collections industry or call center position an insight into some of the types of customers and calls we receive.

Michael Rivard

AVP Retail Sales & Support at Androscoggin Bank

Many times you don't know if candidates can do the job until after they start; this program allows us to view their capabilities and make sure we are hiring people who will be successful and can handle the work requirements.

Daniel Gorbach

HR Generalist at Brown Bear Car Wash

Employment Technologies is a fantastic company to work with. The staff is very supportive and quick to respond. The surveys themselves are very engaging, and the results have proven to be useful when making hiring decisions.

Ruby Sloan

Program MGR at CareerWork$

The Universal Banker and SkilTrak simulations have been valuable additions to our programs. They have helped our participants build confidence, identify their strengths, and better understand how their skills align with career opportunities. The insights provided through the assessment reports promote greater self-awareness, which supports their growth as they prepare for interviews, develop their elevator pitches, and begin applying for open positions. In addition, the assessments have given our training teams meaningful insights that help them better support participants throughout their career search.

Raquel Crossley

AVP TA & DEIA at Northwest Federal Credit Union

Overall, we thought the assessment was a great experience. While it wasn't specifically banking-focused, we felt it was very relevant to the Member Service Center role. The scenarios did a good job of testing how candidates respond to members, search for information, and use available resources to find answers. We especially liked that candidates had to look up information rather than rely on what they already knew, which is very similar to what our team does every day. The assessment was easy to navigate, and we think it will be a useful tool for identifying strong candidates who have good problem-solving, research, and member service skills.

Susan Gibson

SR VP HR MGR at Uwharrie Bank

Employment Technologies is a 5 star company!

Claire Taggart

DIR HR at Jeff Bank

We find that the assessments provide a real insight into the strengths and development opportunities of the candidates, giving us a better result with hiring decisions.

Jerry Flores

VP Human Resources @ White Sands Federal Credit Union

We've used Employment Technologies for years and their simulations are effective in determining employment success.

Ryan Goodwin

Supervisor at Northwest Federal Credit Union

This platform was great and easy to use. I believe it provides a realistic call center experience.

Kathy Stoeberl

Chief Business Strategy Officer at The Chicago Lighthouse

There was a good amount of time given for the candidate to take the assessment.

Chris Tyler

Chief Experience Officer at Adventure Credit Union

Employment Technologies has provided us with valuable tools that have strengthened our hiring process and helped our team make more informed decisions. While we are hoping to do less hiring this year than we did last year, we have continued to see the benefits of the additional hiring tools we have gained through our partnership with Employment Technologies. One of the biggest advantages has been the enhanced reports our hiring managers receive before interviewing candidates. Our Assistant Branch Managers have shared very positive feedback, noting that these reports provide valuable insights and help them better understand candidates before beginning the interview process. These tools have helped our team approach hiring with more information, confidence, and a clearer understanding of each candidate's strengths and capabilities. We appreciate the value Employment Technologies continues to bring to our recruitment efforts.

Lauren Bucy

Business Intelligence Administrator at Manatee County Tax Collector

Employment Technologies has become an important part of our hiring process, helping us identify the strongest candidates and make more informed decisions. We use the assessments to pinpoint the best applicants for our open positions. We have found that candidates who successfully complete the Email Composition assessment demonstrate the well-rounded capabilities needed to be successful in our office. The assessment measures critical skills such as research, critical thinking, problem solving, writing, and communication, which are all essential qualities we look for in a successful team member. In 2024, the assessments played a key role in helping us efficiently narrow our applicant pool. We started with 141 applications, 49 applicants completed the testing, and 23 candidates met our established benchmark. The assessment process helped us quickly identify those who were serious about the opportunity and had the skills needed to move forward in the hiring process. One of the greatest benefits is that the assessments provide insight beyond what we can see from a resume alone. They help us better understand a candidate's capabilities and determine who has the skills and potential to succeed in our organization. The platform has also been very easy for both our team and applicants to use. We are able to send testing links with no additional instructions, and candidates can complete the assessments independently without needing assistance. The support we have received from the Employment Technologies team has always been excellent. Overall, our experience with Employment Technologies has been outstanding. The assessments have helped us create a more effective hiring process, improve the quality of our candidate pool, and confidently identify individuals who are the right fit for our organization. We are happy to serve as a reference and share our positive experience with others.

Ala Ingros

AVP HR Specialist at InFirst Bank

Since implementing Employment Technologies' assessments, we've seen a significant improvement in our recruiting process. The assessments have helped us identify candidates who weren't genuinely interested in the positions they applied for, which has saved us valuable time during hiring. They've also helped us recognize great candidates we might have otherwise overlooked. In one case, a candidate's resume alone may not have moved her forward, but her outstanding assessment results prompted us to interview her. She ultimately received an offer and has been a great addition to our team. The assessment results also provide valuable insights before the interview, allowing us to ask more targeted questions and explore any areas that may need further discussion. They've become an important part of our hiring process. The results speak for themselves. Before implementing the assessments, our teller turnover rate was approximately 42%. This calendar year, our teller turnover has dropped to 18.5%, which has made a meaningful impact on our organization. From an administrative standpoint, the platform has been easy to use. Whenever I've had a question, Jane has been quick to respond and has always provided excellent support. We haven't yet taken advantage of the career pathing features, but it's definitely an area we plan to expand into. I also believe we could gain even more value by utilizing the CareerRx reports more consistently, especially for onboarding and employee development. Overall, Employment Technologies has been an excellent investment for our recruiting efforts. The assessments have improved our hiring decisions, strengthened our interview process, and contributed to a substantial reduction in turnover. I would recommend them to organizations looking to improve the quality of their hiring.

Stacy Bicknell

HR MGR at AmFirst

Julia Christine and the rest of the team have provided stellar service. Julia has gone above and beyond to accommodate our needs and address any concerns or issues with our renewal.

Phyllis Phillips

HR Lead at Army Aviation, now All In Credit Union

We are excited about the simulations. We are able to hire the right workers for the positions.

Linda Fournier

Recruiter at Tyco SimplexGrinnell

I cannot recommend Employment Technologies enough. It is a great product with excellent customer service!

Steve Wachter

Service Director at Goodwill Industries of New Mexico

The entire team was easy to work with; the start up training was spot on and now my team is proctoring assessments with ease!

Nicole Meier

AVP TA Specialist at WoodForest National Bank

Everyone at this company that we have had the pleasure to work with so far has been amazing. Jane, Dan and Steve in particular have been very prompt with any questions, concerns or needs at any given time. Excellent customer service and teamwork. They are a true partner in helping us to be successful!

Jill French

Employment MGR at Norway Savings Bank

I have been very impressed with the service I have received both pre and post sale.

Kim Swann

VP HR at COACH, now Tapestry

Simultask is the best multi-taking product we've found in the market and helps us better determine the skills of candidates with regard to dealing with multiple tasks at once all while being on a call with a customer.

Nadine Sauter

HR, Training & Development Officer at Sudbury Credit Union Limited

This is a great product and truly gives a great indication of the skills possessed by the candidates. We are thrilled to have this as part of our recruiting tools.

Michelle Smiley

HR Representative at Community Trust Bank

We love the product, and the customer service is always wonderful!

Brian Kroboth

DIR TM at Farmers National Bank of Canfield

Employment Technologies has been an easy company to work with so far. They have responded quickly to our needs and have been helpful in our process of rolling out our assessment testing.

Laura Jo Engle

HR and Learning Manager at Piedmont Advantage Credit Union

ET has been great to work with. We sought them out after a colleague referred us to them for Sales assessments. They had very friendly and helpful sales staff who directed us to a very self-explanatory product demonstration. We were able to make a decision quickly based on their reasonable pricing structure and implement in the same week. We have not have any problems or even concerns with the ET product or their service. We couldn't be happier with our choice to use ET for our assessments!

Cyndi Samples

VP HR at Hughes Federal Credit Union

The system is easy to navigate. Provides good feedback for employment purposes.

Jennifer Dellinger

DIR HR at OUR Credit Union

We primarily use the Teller Vision simulation tests. I enjoy that they are job related, and since moving to this testing we have received more qualified applicants.

Leanne Conley

Community Trust Bank

Very impressed with the product and would highly recommend to anyone.

Jean Murray

DIR HR at Cellular One

We are pleased with the products and the information gained to help determine where a candidate would be a good hire.

Shirley Putman

Recruiter at Experian

Great Customer Service! Everything is made easy to access or to find answers quickly.

Lee Albright

SR HR Generalist at DATCU Credit Union

This has been a helpful addition to our candidate assessment process.

Erinn Bryant

HR Assistant & Recruiter at OmniAmerican Bank, now Southside Bank

I think that this is a great tool that aids in the selection process of good candidates.

Tarri Sorenson

HR Generalist at Green Tree Servicing, now Ditech Financial

I am very satisfied with the service and very likely to recommend to others.

Joyce Roberts

Senior Systems Administrator at American Electric Power

Anytime I have contacted Employment Technologies for technical support, the service has exceeded my expectations. It's as if your support personnel are standing behind me, instructing me, step by step. Thank you for the exceptional service.

Vivian Andrews

SR HR Consultant at American Electric Power

Great company to work with. Daniel is always so helpful.

Lisa Arbacauskas

TA MGR at REI

Your customer service and responsiveness through both the sales process and now are OUTSTANDING. Thank you!

Michele Cole-Hector

VP at M&T Bank

I feel that we get good responsiveness from the team at Employment Technologies. Thanks for all your help!

Carol Hukari

SR VP Customer Service & Operations at Arbonne

Have already recommended you to a colleague!

Patti Brosseau

Project/Change MGR at EastRise Credit Union

Love that it's so easy and user friendly.

Peter Perrone

Digital Learning Administrator at SEFCU, now Broadview Federal Credit Union

As usual, your service was speedy and helpful! Thank you all!

Bob Calderhead

Special Project DIR TA & Training at Neighborhood Restaurant Partners, LLC

Very satisfied with overall quality, ease of use, features/functionality, and customer support.

Traci Walker

TA MGR at Lendmark Financial Services

Customer service is impeccable! Love working with Jane and Support Team!

Daniel Gorbach

HR Assistant at Brown Bear Car Wash

This product has been working very well for us. Ginger Henry and the rest of the support team has been very helpful and quick to respond to all of our needs.

Christina Bergeron

TA & Engagement MGR at Universal Weather and Aviation, an Evans Aviation Co.

The support team at Employment Technologies is outstanding!

Tara Antonucci

AVP MRG TA & Employee Engagement at 1st Source Bank

Julia, Ginger and Jane are great to work with - great service!

Margaret Ward

DIR HR at Peoples Bank - Newton, NC

The assessments are a valid determination of the potential success of a candidate. This aids in protecting our investment in training new employees for their role.

Thomas Galloway

VP HR at SAFE FEDERAL CREDIT UNION

Ginger and Jane have been fantastic to work with over the last few months. I am new to my position, and Ginger has ensured that I receive all the necessary information to be more comfortable with what we are using and what Employment Technologies has to offer. The new portal is a vast improvement, and I am excited about the changes.

Kaitlyn Hughes

Recruiting & HR Associate Safe Federal

Super helpful!

Jessa Palmer

HR Coordinator at Fairmont Federal Credit Union

Ginger and Jane are very quick to offer assistance on solutions, as needed; they are knowledgeable and eager to ensure we are fully supported. Additionally, we've been informed by applicants that they enjoyed completing the simulations and have even recommended use of ET's products to previous employers.

Amanda Washburn

HR BP at Queensborough National Bank and Trust Co

The recorded interviews and simulations are very helpful in determining that applicants have the aptitude to perform the duties needed for the roles they apply.

Michelle Plaisance

SR Operations & Client Service MGR at Elevation Connect

Excellent customer service from all your team!

Sean Catanzarite

HR Analyst at Quick Quack Car Wash

Enjoying our partnership.

Jennifer Dion Stearn

HR BP at New England FCU, now EastRise Credit Union

Thank you for all your help and service!

Jen Yamane

SR TA Partner at HawaiiUSA Federal Credit Union

I have already recommended ET to people at least a couple of financial institutions.

Irene Everette

HR, Employee Dev & Talent Acquisition Specialist at Canon

We have used the ET products for several years. The assessments are user friendly and the support staff are always friendly, professional and ready to help.

Michelle Herron

MGR Training & Recruiting at 7 17 Credit Union

I am new to using the product and I am impressed with them! I am looking forward to using them and exploring what they can do for our recruiting and retention process. We have been met with great customer service and responsiveness, which is greatly appreciated. Our team overall is new and we are excited to have these tools to help us with our efforts as we learn our roles and help our organization meet its needs.

Hailey Johnson

End User POC at SaskAbilities

Your customer support team is amazing and deserves a giant bonus! They were able to walk me through the process and have me gain the confidence to use this with others to improve their employability skills. Thank you!

Chastidy Whitaker

SR HR MGR, TA and Employee Development at Canon Information Technology Services

The team does an excellent job at collaborating to find the right product fit.

Ginna Gonzalez

SR TA Partner at Holiday Inn

I think the team's support and knowledge on the product is outstanding. The service is certainly top notch and I love the new ELP that came out. It is truly the best I've seen in evaluating English Fluency.

Amy Mitchem

AVP HR Officer, Compensation & Compliance at Chesapeake Bank

Thank you for your product and support.

Sara Clark

Technology & Implementation MGR at RemX (Employbridge)

Both Steve and Jane have been a pleasure. They are incredibly responsive and thorough in their communications and always strive to find the best solution to our needs.

Maria Teresa Vigil

CHRO at Guadalupe Credit Union

We use the assessments for the majority of our new hires and promotions, as they are trusted and consistent results.

Stacey Bricknell

HR MGR at AmFirst

The team at ETC is outstanding!

Carly Ortiz

Employee Experience Business Partner at Evans Bank, now NBT Bancorp

The service and response time from Jane has been super helpful.

Allison DeYoung

VP HR, Training at Rave Financial

Very satisfied with the overall quality, ease of use, customer support and value.

KaSondra Stephens

HR Recruiting MGR at Harte Hanks

My ET team has been amazing! I'm new to the role and organization and they have been nothing but knowledgeable and helpful as we have made adjustments and submitted requests. The assessments really help us determine the skills of the candidates and I'm always more confident in the hire as a result.

April Eggins

VP TA MGR, Diversity Officer at Trustmark Bank

Ginger has been excellent to work with!

Wendy Froelke

DIR HR at Midwest Sign & Screen Printing Supply Co.

I always enjoyed working with this bright, positive, knowledgeable, and helpful team. Thank you!

Wade Davis

Co-founder & Site Development at Financial Recovery Services

I think the tools have helped us move in a good direction for our FSR's. We are hiring fewer candidates instead of hiring every person who shows up for an interview. Your people are excellent. From the first interaction, Ginger has been very responsive and in touch, making sure all of our questions have been answered. She has done an excellent job.

Mandy Sijbrandij

VP at Koch Development & SkyWheel

After speaking with Ginger, we revamped our recruiting process to send our candidate's a link to self-register and take the applicable assessment. The tools have streamlined our process and allowed us better use of our time and our candidate's time.

Russell Stubblefield

EVP DIR HR at Armstrong Bank

Very useful tool that we rely on heavily in our sourcing efforts.

Katie Barnard

Branch Manager at First National Bank of Ardmore

I would be very likely to recommend.

Sandra Monaco

HR Specialist at Tandia Financial, a division of Alterna Savings

Our previous screening process was time consuming and required candidates to come on site. While we valued meeting candidates face to face, administering and grading each assessment was a daunting task. Fortunately, credit unions in our area recommended Employment Technologies. They spoke highly of the software’s ease of use and the company’s customer support. Once we partnered with Employment Technologies, they presented us with EASy Simulation for Tellers and EASy Simulation Virtual Customer. With the new simulations, candidates simply click an invitation link to complete the assessment at their convenience, and we have immediate access to results targeting the key competencies required for job success. The simulations are very easy to use, both for candidates and administrators. From an administrative perspective, the effort is next to none. Candidates enjoy the experience and appreciate that the simulations help them understand the job better and decide if the position is the right fit for them. This has resulted in significantly lower turnover and more engaged employees who are better aligned with the role. EASy Simulations are highly accurate in predicting success. Not only have they saved us time, they are also helping us make better selection decisions and giving us greater confidence in who we hire.

Rob Bratcher

VP, DIR Talent at Stock Yards Bank & Trust

Our existing talent assessment was screening out too many candidates who were otherwise qualified. With increasing complexity in financial roles and a tighter labor market, we needed a more accurate way to identify top talent earlier in the process. By implementing Employment Technologies EASy Simulation suite across key financial roles, we were able to significantly improve the quality of our candidate pool and better pinpoint strong candidates at the front end of hiring. Candidates hired through the simulations have demonstrated stronger on the job performance and made fewer job related errors compared to those hired under our previous assessment approach. An added benefit has been accelerated training and onboarding, since the simulations provide clear, individualized insight into each new hire’s strengths and development needs from day one. This allows our trainers and managers to tailor support more effectively and improve early success in role. Everyone at Employment Technologies is very pleasant to work with. They want you to feel confident in your screening process and the assessment you are using.

Shiloh Karshima

DIR of Operations at Jobs Partnership

Our efficiency and quality of instruction remained consistent even through COVID-19 and we were able to move our 138-member class completely virtual. This would not have been possible without Employment Technologies EASyView Virtual Interview Practice. Not only were our participants able to practice interviewing on a virtual platform, they were able to learn about the movement toward virtual hiring, which is no longer the way of the future, it is the way of today.

Metro Tech High School

Program Instructor

I use the simulations as a pre and post test for my students. The results of the pre-test allow me to customize each student’s educational needs moving toward graduation. As a CTE program, it is important that students are learning new skills and improving. The feedback from the employer has been overwhelmingly positive, creating a win-win for everyone. The simulations are extremely easy to use. The feedback is immediate and the results give very specific skill data on each student. The simulations boost the students’ confidence level, which contributes to their readiness to get to work.

Damian Wirth

SR VP, CHRO at Franklin Bank & Trust

We struggled to find the right assessment that adequately measured what we were looking for in a teller candidate. Most of the products we found were personality profiles, which did not assess the skill set required specifically for a teller position. Employment Technologies’ EASy Simulation for Tellers caught our attention because it drills down to the core competencies necessary for a teller to be successful. We’ve been impressed with the realistic scenarios and detailed transactions presented in the simulation, along with the ability to assess 5 core competencies at a glance using the easy to read reports. The simulation gives us confidence that a candidate meets the basic requirements to be considered further in the hiring process. It is proven and reliable. Using a tool that possesses these qualities is critical to successful hiring. Candidates enjoy the experience and appreciate the insights they gain into what they can expect as a teller. Hiring managers can confidently rely on the simulation as one of the key factors to consider when selecting a successful candidate. EASy Simulation for Tellers is a professional tool that delivers proven results. Since the teller onboarding experience is crucial to a community bank, this tool enhances the process and the positive interaction a new hire has at the early stages of joining our team.

Reba Phipps

Employment Recruitment Officer at CharterBank

We were looking for an assessment tool to aid in reducing turnover among our teller staff. Most of the tools we reviewed were personality-based, and they didn’t really measure the specific skills needed to succeed as a teller. What stood out about Employment Technologies’ EASy Simulation was how realistic and job-specific it was—it really drills down into the core competencies that matter on the job. We’ve been impressed with the accuracy of the simulation and how clearly it highlights strengths across key skill areas at a glance. It’s not just helpful in hiring, but also in guiding targeted training for new employees so they can be successful faster.

Liz Vaden

Principal, Org Effectiveness at Availity

The customer service is your greatest strength and differentiator—and the expertise you provide around assessments and how to properly implement them in our organization is invaluable.

Robin Dye

VP of Talent and Culture at Magnolia Wash Holdings

We've been very happy with the products and service we've received from Employment Technologies. One of the biggest improvements we've seen has been employee retention. Since implementing the solution, our turnover has dropped by at least 50%!

Ian Brennan

Lead Corporate Recruiter at Regional Management Corp

The Retention Index gave us objective data that changed the way we look at hiring. In our blind validation studies, we found that using the assessment to identify candidates with the greatest likelihood of staying would have reduced 90-day turnover by 58%, from 19% to 11%. A separate pilot showed a 33% reduction in early turnover, from 30% to 20%, and our extended validation continued to demonstrate a 24% reduction in 90-day turnover. One of the strongest findings was that employees with the lowest Retention Index scores consistently left the earliest, giving us greater confidence that we're making better hiring decisions.

Melissa Armistead

DIR TA at EverService

Employment Technologies has had a tremendous impact on our hiring process. By leveraging their assessments, we increased the number of candidates qualifying for a final interview by 59%, and 94% of those candidates were approved for hire.

Cindy Ellison

Recruiting Specialist at Monroe Bank & Trust, now First Merchants Corporation

The teller job is the hardest entry level position I have ever recruited for, because there is a vast difference between what applicants think the job is and what it really is. EASy Simulation for Tellers changed that for us. It lets applicants test drive the real job before we hire, so the right people lean in and the wrong fit steps aside on their own. By pinpointing each applicant's strengths and weaknesses, it makes our hiring decisions easier and far more accurate. The results speak for themselves. Our overall teller turnover dropped from 47% to 29%, we saved $430,000 in the first year, and we cut training time from three weeks to two. We are not guessing anymore. We are hiring with confidence.

Donna Wells

HR Generalist,at IKEA

The use of the pre-employment simulation provided by Employment Technologies is a significant contributor to our turnover reduction. Our ambition was to hire candidates to join who could be successful and stay and grow with IKEA. The decision to partner with Employment Technologies was a great decision. They have been great partners and the use of their pre-employment simulation as a part of our selection process has been very beneficial in helping us to identify those candidates who could be successful in our environment, and as a result, stay and grow with us!

Carrie Mixon

DIR TA at Qurate Retail Group, QVC Group

Our new hires were twice as likely to expedite customer requests and to avoid extended wait times. Employees selected with the assessment were able to provide accurate information to customers upon first contact, and accurately perform two or more tasks simultaneously while maintaining focus on the customer.

Eric Sylvester

DIR TA at DHL

Our trainers are elated that the quality is good, people are sharper, they are picking things up quicker.

Geri Fulghum

Hiring MGR at Deloitte

We have a short amount of time to identify, hire, and onboard superstars. We were putting a lot of weight on the interview process, and it started off okay, but later we noticed a performance gap. People we thought were ready to hit the ground running were not always ready, and getting them up to speed takes extra manpower and disrupts the whole operation. We noticed results right away. The applicants who completed the assessment and scored well were more likely to start on day one with the confidence we were looking for. We also noted fewer job-related errors, and we save countless hours by using the data to focus our interviews on high-potential candidates.

Betsy Gardner Eckbert

CEO at Winter Park Chamber of Commerce

Bad hiring can be crippling for a business. We make data-driven decisions in all areas of our business, and we felt our hiring process should be no exception. The simulations allow us to remove potential bias from our hiring, which helps protect our organization from liability and makes sure each candidate is given a thorough and fair evaluation. They show us how someone will actually perform on the job, not just how they look on a resume.

SR VP and GM

APAC Customer Services, purchased by EGS now Alorica

We have more than 13,000 associates worldwide, and our screening process was long and labor intensive, so we could not keep up with our hiring needs. We made 3 simple changes. We added a job preview, switched to a virtual interview our applicants could finish anytime and anywhere, and moved to one of Employment Technologies' customer service simulations. The results were immediate. We've cut the time needed to process applicants by 50%, we're hiring twice as many top-performing agents, and we're selecting better candidates.

Heather Ens

HR Talent Specialist at Libro Credit Union

EASy Simulations are highly accurate in predicting success. Not only have the simulations saved us time, they have also helped us make better selection decisions and given us greater confidence in who we hire. The assessments are incredibly easy to use for both candidates and administrators, allowing applicants to complete them remotely while giving us immediate access to meaningful results. Candidates appreciate the realistic job preview, which helps them determine if the role is the right fit, and we've seen the benefit through lower turnover and more engaged employees.

Toni Shaw

DIR Vocational Evaluation Services at What's On Your Mind, Inc.

EASy Simulations assist our evaluators with determining our clients' current skill sets and identifying possible career interests. The evaluators also learn about areas where our clients may need more support prior to job placement. Due to the quick turnaround time and easy accessibility of the simulations, the number of jobs a person can explore has increased. I often use SkilTrak, because many of our clients express interest in a career as a Data Entry Keyer, but the perception of what that work requires is often misunderstood, and the simulation gives them a realistic look at the actual duties and responsibilities. The simulations give us a consistent, proven tool to help our clients find work that matches their interests and skill sets. The ease of use and other features make EASy Simulations an important addition to our Vocational Evaluation process.

Pam Pettis

DIR HR at Five Star Credit Union

We were looking for a more comprehensive way to measure candidates' job-related skills, and Employment Technologies' simulation-based approach was the ideal solution to improve both the accuracy and efficiency of the selection process. The simulations give us greater insights than we were able to gain by job interviews alone, helping us quickly identify the right candidate. They also reveal skills gaps and create specific development plans for each new hire based on their performance. And when we have a need, we can easily reach out to Employment Technologies' team and talk through our goals. They help us match the right tool to identify the best candidate, whether it's for external hires or internal transfers.

Stefanie Theal

SR HR BP at PenFinancial Credit Union

We were looking for a selection process that was consistent and fair for all candidates while efficiently pinpointing those most likely to be successful in the role. The simulations align with the requirements of our branch and call centre roles, and the results provide a clear picture of the candidate and their likelihood for success. As a result of our partnership with Employment Technologies, we've gained improved hiring efficiency, better hiring decisions, and clearer insights into the strengths and development opportunities for each candidate.

Tony Conboy

DIR Customer Solutions & Associate Development at Manatee County Tax Collector's Office

Applicants who appeared to be a great fit sometimes fell short on the practical aspects of the job. Some lacked cash handling experience, others effective writing skills, others basic computer and screen navigation skills. There were no other tools besides a simple 35 wpm typing test, so without a way to benchmark applicants, it proved very difficult to set them apart and make fact-based hiring decisions. We found the simulations were highly job relevant to the positions we were filling, and the pricing was very reasonable. Now we interview only qualified candidates. Just looking back over the last 5 years, this has saved us considerable time and money.

Vicki Kelly

SR VP HR at 5Point Credit Union

Like many businesses, we had higher than normal turnover for several years and decided to do something about it. We started by analyzing our process to see if we were recruiting the best candidates. At the time we used a variety of pre-employment assessments, but our hiring managers gave us negative feedback. They didn't like the format and found them difficult to understand. That's when we discovered Employment Technologies. We implemented EASy Simulation for Tellers and were extremely pleased, so we added the full suite of credit union products. Our managers found the reports easy to read and truly indicative of the type of employee they would be hiring. The numbers back it up. Prior to EASy Simulations, our turnover had reached an all-time high of 29.2%, now it is an amazingly low 6.4%, a 78% reduction.

Dan Salem

COO at Blue Plate Restaurant Company

One of our biggest challenges was predicting which candidates would be strong leaders. Particularly when evaluating young talent without extended life experiences, it's very difficult to determine their potential. When we first tried EASy Simulation for Leadership, it validated the leadership quality of our current team and confirmed that several candidates we were considering would be a hiring risk. It's already a proven tool that's iron-clad, with credibility and reliability from both a human resources and compliance standpoint. It also provides quick and easy turnaround time. When we have a good candidate who meets our requirements, we now have the agility to make an offer the next day, or even that same day.

Rossana Blackaby

Instructor at Francis Tuttle Technology Center

Employment Technologies offers packages specifically designed for schools and small businesses, making it possible for us to provide the latest technology in preparing our students for today's jobs. The EASy Simulations give our students an engaging test-drive of key jobs, so they can practice and prepare for new careers and transfer that learning into real job performance. Several of my former students who are now in customer service jobs have told me that the simulations really helped them get the job.

Bryttani Graddick

Chief Administrative Officer at MidSouth Community Federal Credit Union

With so many candidates using standard resume templates, it's often difficult to determine which ones will actually excel on the job. Using the new system has truly afforded us a more streamlined and thorough recruiting process. By spending the time upfront to make sure candidates are the right fit, we have definitely seen an increase in more highly-qualified tellers. Basic math and cash handling skills are critical, and with EASy Simulation for Tellers and Virtual Cash Drawer, we know how many errors candidates make, the types of errors they make, and whether they can maintain a balanced cash drawer. The new system gives us an accurate picture of each candidate, and as a result we're able to pick the cream of the crop. It's easy to use and gives us confidence that we're hiring the right people.

Carin Paupore

Lead Trainer at Mi Casa Resource Center

I love how much our participants enjoy using the simulations. Every group says they are really fun, and we've used them with people from ages 18 to 56. The format is less text-based, so it's also ideal for candidates for whom English is a second language. The simulations have helped direct and refine our curriculum. For example, the Virtual Customer rates people on Friendliness, Conscientiousness, and Problem-Solving, so I make sure those ideas are conveyed and practiced during the training. EASy Simulations offer a friendly and engaging way for participants to improve their skills, regardless of age or level of experience. I cannot think of a more objective or professional way to assess candidate skills and training results.

Lisa Purdue

DIR HR at Prospera Hospitality

Employment Technologies' Virtual Customer Simulation is different from other assessment tools I have reviewed or taken myself. I love that it is based on how someone will actually interact with customers and handle common customer service issues. So many assessments are personality based, and I truly feel candidates can game those types based on the position they are applying for. With the Virtual Customer, candidates experience the job first hand. The customer situations are very realistic and really relate to us in the hospitality industry. We can see how a candidate will react to customer issues and how they will treat our guests, and they can decide if this is the right industry for them. What we like best is that it accurately determines how the candidate will perform on the job when a conflict or issue arises, and it decreases the time we spend pre-screening and interviewing. We think the Virtual Customer Simulation is fantastic.

Kilee Gardner

TA MGR at Advia Credit Union

We tested the assessment on internal employees and confirmed that we needed a new solution. Top performing employees within our organization were not being identified as such, so we knew there was a gap in our assessment process. With the EASy Simulations, a key result is job fit. We are now able to assess the skills and behaviors we need, and candidates get a better understanding of the job they will be asked to do, which helps ensure their long-term success in the role. Another important benefit has been improved retention, which in turn has led to greater consistency in member service. The new solution has helped us eliminate any doubts, giving us greater confidence in who we hire.

Shawn Welch

Director Typhoon Texas Waterpark

As a brand new organization, we had thousands of applicants to evaluate in a short amount of time and no screening tool in place. We knew we'd experience a lot of pain and frustration without a quality assessment. So we had our current employees take the simulation first, and we were amazed with how accurate it is. We also liked the animated gaming format, because many of our applicants are also our patrons, and we wanted a process that reflected our culture in a fun and entertaining way. Over 80% of the applicants we interview after the screening process are hirable, a huge increase from previous metrics I have used. With the EASy Simulation Virtual Customer, we process thousands of applicants in less time and find higher quality team members.

Nicole Miller

HR Manager at South Carolina Federal Credit Union

We want candidates to know as much as possible about our organization and the position they are seeking. Prior to Employment Technologies, we didn't use an assessment that addressed the specific skills needed for each position. The value of having the simulation is to highlight the skills needed for a specific position. Even if a person is familiar with the role, they might not understand what is required to succeed. And the simulations have evolved alongside us. They are practical yet customized to our needs.

Chuck Olsson

CHRO at First United Bank & Trust

As we shifted from traditional tellers to the more complex role of Relationship Advisors, we built a custom screening process around EASy Simulation. The new process creates the ultimate filter to make sure we have the right people. Managers get a holistic view of each candidate and can leverage that person's strengths for their growth and for the good of the bank and our customers. Our new hiring and onboarding program has made a dramatic impact on quality. There's a different character in the building.

Ammar Amdani

Founder & CEO at Altiam CX (Airdesk)

Employment Technologies has helped us streamline our hiring process by automating assessments and significantly reducing the time and resources required to identify top candidates. The job simulations provide applicants with a realistic preview of the role, leading to better job fit and more informed hiring decisions, while the virtual interviews and English Language Proficiency assessment create a more efficient and cost-effective experience for both candidates and hiring teams. We've been able to make quicker, more accurate hiring decisions while improving the overall candidate experience and strengthening our employer brand. It's a pleasure to work with the Employment Technologies team—they are diligent, have a robust solution, and are willing to get creative to meet their customers' needs. We're fortunate to call them our partners.

Frances Horner

Co-Founder & Managing Partner at Singola Consulting

When the hospital recognized they were interviewing for nice people but not always the right people for the job, we partnered with Employment Technologies to create a more effective selection and development process. EASy Simulation gave the organization a reliable way to identify candidates with the competencies needed for success, while also providing a foundation for targeted training and coaching. The result was a more consistent hiring process, stronger employee performance, and new hires who were more eager, focused, and catching on faster than before. By aligning selection and training around the same success factors, the organization improved morale, strengthened the patient experience, and created a system that continues to support long-term workforce success.

Tanya McLeod

President at Sinneave Family Foundation

EASy Simulations have been supportive in breaking down barriers for autistic participants, including location access, anxiety, sensory sensitivities, and transportation challenges, while providing new skill development opportunities in a comfortable, accessible, and encouraging learning environment. These highly interactive and immersive simulations allow participants to sample a variety of jobs, develop employment skills, and gain career exploration experiences they might not otherwise have. The simulations also provide a safe environment to practice, build confidence, and better understand workplace expectations, while the custom reports help participants assess their strengths, identify development opportunities, and plan meaningful next steps toward long-term career success.

Angie Smith

HR Coordinator at Fix.com

SimulTask does not lie. It is as accurate as can be. The simulation has been a significant improvement over our previous screening tool because it aligns candidates’ abilities with the critical requirements of the job, helping us identify people with the right combination of customer service, multitasking, and system navigation skills. It has enhanced our hiring process with an efficient and engaging candidate experience while supporting our goals of improving employee performance, engagement, and retention. The implementation was seamless, and Employment Technologies’ responsive support has been exceptional.

Chris Bell

VP HR Manager at Plumas Bank

The teller position is an entry-level role that we want to get right, so we use EASy Simulation early in the hiring process to help us focus on candidates with the greatest potential. By immersing candidates in actual job tasks and realistic customer interactions, the simulation gives our managers a proven way to quickly narrow the applicant pool and identify top performers who can support our high service standards. It also helps candidates understand the job and performance expectations before they are hired. We’ve been using EASy Simulations for many years because of the results and responsive service, and we are pleased with the role they play in helping us hire the right people with confidence.

Jerome Bautista

Curriculum Manager at HawaiiUSA Credit Union

Before working with Employment Technologies, we didn’t have an established system to help potential leaders develop into the type of leader HawaiiUSA seeks to promote. When we had a person with potential, we’d just send them to training and hope for the best. EASy Simulations have been a tremendous help in creating a consistent process for developing future leaders, giving participants realistic leadership challenges, clear feedback, and personalized development plans that align with our leadership competencies and support ongoing coaching and growth.

Edwin Mark Zephirin

VP HR at Atlantis Bahamas

We need a tool that impresses upon all of our employees, both front and back of house, how important it is to match and exceed the level of customer service our guests expect. Every customer interaction matters. The EASy Simulation® Virtual Customer made that real for our team—the interactions with virtual customers were very realistic and relatable, and it gave employees a clear vision of the initiative and service standards we expect. The feedback has been very positive, the system was easy to use, and the reporting is extremely helpful for identifying individuals with the skills and customer service mindset needed to deliver the Atlantis experience.

Lorrenza Vandiver

Program MGR at Jobs Partnership

With Employment Technologies’ Virtual Customer Simulation and EASyView Virtual Interview practice, our LifeWorks participants gain the skills, experience, and confidence they need to succeed in today’s competitive job market. The simulations build essential workplace skills like communication and problem solving while giving participants realistic job expectations and actionable feedback for improvement. Participants are better prepared for interviews, more confident in virtual settings, and that confidence directly translates into stronger job outcomes. More than 10 years into this partnership, these tools continue to equip our participants to expand their career opportunities and successfully transition into new roles.

Ranko Fukuda

Managing Director at CareerWork$

When we became aware of Employment Technologies’ EASy Simulation for Universal Bankers, we realized the students could actually experience a day on the job through realistic customer scenarios, which helped them understand what’s truly involved in customer service. The simulations, along with SkilTrak, strengthened both technical and communication skills, and the performance reports benchmarked against top performers helped make a clear path to success. These tools motivate and focus our students throughout the program and are a valuable part of helping participants determine if they are on the right career path.